Shipping Policy
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Last updated: 11/02/26
Thank you for shopping with Ebb and Flow Books. This Shipping Policy explains how and when your orders are delivered.
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Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays)
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You will receive a confirmation email once your order has been shipped
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During busy periods, processing times may be slightly longer
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Shipping Rates & Delivery Times
UK Shipping
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Standard Delivery: 2–5 business days
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Express Delivery: 1–2 business days
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Shipping costs are calculated at checkout
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International Shipping
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Delivery times: 5–15 business days depending on location
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Shipping costs are calculated at checkout
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Customers are responsible for any customs duties or taxes
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Shipping Confirmation & Tracking
Once your order is shipped, you will receive a tracking number via email so you can follow your delivery.
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Delays
While we aim to deliver within the estimated times, delays can occur due to:
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Postal service issues
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Customs clearance
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High demand periods
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Incorrect shipping details
We are not responsible for delays once the order has been handed to the courier.
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Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrectly provided addresses.
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Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at:
📧 Ebbandflowbooks@gmail.com
Include your order number and photos (if applicable), and we will help resolve the issue.